Privacy policy
Protecting Your Personal Information
Your privacy is important to Nuroes. This Privacy Policy explains how we collect, use, and safeguard personal information when you visit our website or place an order.
Information We Collect
We may collect the following information:
- Customer name
- Billing address
- Shipping address
- Email address
- Telephone number
- Purchase history
- Payment confirmation details
- IP address
- Browser and device information
- Cookies and related technologies
Why We Collect Information
Your information helps us:
- Process purchases
- Arrange deliveries
- Respond to customer inquiries
- Improve our website and services
- Prevent fraudulent transactions
- Comply with legal obligations
Payment Security
All payment transactions are handled securely by trusted third-party payment providers.
Complete payment card information is never stored on our servers.
Cookies
Cookies are used to:
- Remember shopping preferences
- Improve website performance
- Analyze visitor behavior
- Enhance user experience
Most browsers allow cookies to be managed or disabled.
Sharing Information
Personal information may be shared only with trusted partners involved in providing our services, including:
- Shipping companies
- Payment providers
- Technology and hosting partners
- Legal authorities when required
We never sell customer information.
Data Retention
We retain personal information only as long as necessary for business operations, legal compliance, customer support, and fraud prevention.
Your Rights
Where applicable, you may request to:
- Access your personal information
- Correct inaccurate records
- Request deletion of personal data
- Restrict certain processing activities
- Obtain a copy of your personal information
Policy Updates
We may revise this Privacy Policy periodically.
The latest version published on our website always applies.
Contact
Rathje Fashion GmbH
Krausestraße 110
22049 Hamburg
Germany
Email: